Privacy Policy

November 25, 2025

At Liine, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and disclose your information as described in this Privacy Policy.

Remember that your use of Liine's Services is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. We will alert you of material changes by placing a notice on the Liine website, by sending you an email, or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What This Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Personal Data We Collect

Categories of Personal Data We Collect

This chart details the categories of Personal Data that we collect and have collected over the past 12 months:

CategoryExamplesBusiness PurposeThird Parties Who Receive This Data
Profile or Contact DataFirst and last name, email address, usernameProviding Services, Account Management, CommunicationService Providers
Device/IP DataIP address, device ID, device type, operating system, browser typeProviding Services, Analytics, SecurityService Providers
Web AnalyticsPage interactions, referring webpage, click data, session recordingsImproving Services, Product DevelopmentService Providers, Analytics Providers
Geolocation DataIP address-based location informationPersonalizing Services, AnalyticsService Providers
Professional or Employment DataJob title, company name (if voluntarily provided)Personalizing ServicesService Providers
User ContentInformation you provide through the Services, including inputs, prompts, files, and feedbackProviding Services, AI/ML Training, Product ImprovementService Providers, AI/ML Providers
Usage DataHow you interact with our Services, features used, time spent, actions takenImproving Services, AI/ML Training, Product DevelopmentService Providers, Analytics Providers
Communication DataEmails, messages, and other communications you send usCustomer Support, CommunicationService Providers

How We Collect Personal Data

You provide Personal Data directly to us when:

  • You create an account or use our Services
  • You provide information through forms, surveys, or questionnaires
  • You use interactive features of our Services
  • You contact us via email or other communication methods
  • You provide feedback or submit support requests

We collect Personal Data automatically when you use our Services through:

  • Cookies and similar tracking technologies
  • Log files and analytics tools
  • Session replay technology to improve user experience
  • Information transmitted from your device when you access our Services

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

  • You: When you provide information directly to us through account creation, service usage, or communications
  • Your Device: Automatically through cookies, log data, and analytics when you use our Services
  • Third-Party Services: If you connect third-party accounts or services to Liine

How We Use Your Information

Our Commercial or Business Purposes for Collecting Personal Data

Providing, Customizing, and Improving the Services:

  • Creating and managing your account or user profiles
  • Providing you with the products, services, or information you request
  • Meeting or fulfilling the reason you provided the information to us
  • Providing support and assistance for the Services
  • Improving the Services, including testing, research, internal analytics, and product development
  • Personalizing the Services, website content, and communications based on your preferences
  • Training and improving our AI and machine learning models
  • Doing fraud protection, security, and debugging
  • Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws

Marketing the Services:

  • Marketing and selling the Services
  • Showing you advertisements, including interest-based or online behavioral advertising

Communicating with You:

  • Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Liine or the Services
  • Sending emails and other communications according to your preferences or that display content that we think will interest you

Research and Development:

  • Conducting internal research and development
  • Analyzing usage patterns and trends
  • Testing new features and improvements

Security and Legal Compliance:

  • Protecting against security incidents and malicious, deceptive, fraudulent, or illegal activity
  • Prosecuting those responsible for that activity
  • Complying with legal obligations
  • Protecting the rights, property, or safety of you, Liine, or another party
  • Enforcing any agreements with you
  • Responding to claims that any content violates third-party rights
  • Resolving disputes

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice or obtaining your consent.

How We Use AI and Machine Learning

AI-Powered Features

Liine uses artificial intelligence and machine learning technologies to provide, improve, and personalize our Services. Here's how we use AI/ML:

Product Features:

  • Powering core functionality of our Services
  • Providing intelligent recommendations and suggestions
  • Automating tasks and workflows
  • Generating insights from your data

Service Improvement:

  • Training and improving our AI models to make them more accurate and useful
  • Analyzing usage patterns to develop new features
  • Testing and validating model performance
  • Identifying and fixing errors or limitations in our AI systems

Personalization:

  • Customizing your experience based on your usage patterns
  • Adapting the interface and features to your preferences
  • Providing relevant content and suggestions

How We Train Our Models

We may use your usage data, interactions, and content (collectively, "Training Data") to train and improve our AI and machine learning models. This Training Data helps us:

  • Improve the accuracy and quality of our AI-powered features
  • Develop new capabilities and features
  • Ensure our models work well for diverse use cases

Important Notes:

  • We implement technical safeguards to protect your privacy when using data for AI training
  • We may aggregate or de-identify Training Data so it cannot be linked back to you
  • We do not sell your Personal Data or Training Data to third parties
  • You can contact us at contact@liine.ai if you have questions about our AI practices

Third-Party AI Services

We may use third-party AI and machine learning service providers to help power our Services. These providers may process your data in accordance with their own privacy policies and our agreements with them. We work with providers who meet our security and privacy standards.

How We Disclose Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data. For more information, please refer to the "Your Privacy Rights" section below.

Service Providers: These parties help us provide the Services or perform business functions on our behalf. They include:

  • Hosting, technology, and communication providers
  • Analytics providers for web traffic and usage analysis
  • Security and fraud prevention consultants
  • Support and customer service vendors
  • AI and machine learning service providers
  • Email and communication platforms

AI and Machine Learning Providers: We may share data with third-party AI/ML service providers who help us:

  • Train and improve our models
  • Provide AI-powered features
  • Analyze usage patterns
  • Generate insights and recommendations

Business Partners: We may share data with business partners for joint offerings or integrated services, but only with your consent or as disclosed at the time of collection.

Legal Obligations: We may disclose any Personal Data that we collect with third parties in conjunction with legal requirements, including:

  • Fulfilling our legal obligations under applicable law, regulation, court order, or other legal process
  • Preventing, detecting, and investigating security incidents and potentially illegal or prohibited activities
  • Protecting the rights, property, or safety of you, Liine, or another party
  • Enforcing any agreements with you
  • Responding to claims that any content violates third-party rights
  • Resolving disputes

Business Transfers: All of your Personal Data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy, or other transaction in which that third party assumes control of our business (in whole or in part). We will notify you of any such transaction that affects your Personal Data.

With Your Consent: We may disclose your Personal Data to other parties with your explicit consent.

Data That is Not Personal Data

We may create aggregated, de-identified, or anonymized data from the Personal Data we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and disclose it with third parties for our lawful business purposes, including to analyze, build, and improve the Services and promote our business, provided that we will not disclose such data in a manner that could identify you.

Cookies and Tracking Technologies

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, "Cookies") to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base, and operate and improve our Services. Cookies are small pieces of data – usually text files – placed on your computer, tablet, phone, or similar device when you use that device to access our Services.

Please note that because of our use of Cookies, the Services do not support "Do Not Track" requests sent from a browser at this time.

Types of Cookies We Use

Essential Cookies: Essential Cookies are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Services. Disabling these Cookies may make certain features and services unavailable.

Functional Cookies: Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time, and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Performance/Analytical Cookies: Performance/Analytical Cookies allow us to understand how visitors use our Services. They do this by collecting information about the number of visitors to the Services, what pages visitors view on our Services, and how long visitors are viewing pages on the Services. Performance/Analytical Cookies also help us measure the performance of our Services and improve user experience.

We use Google Analytics in connection with our Services. Google's ability to use and disclose information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt-out of Google's use of Cookies by visiting the Google advertising opt-out page at www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/.

You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device. If you do this, however, you may have to manually adjust some preferences every time you visit our website, and some of the Services and functionalities may not work.

To find out more information about Cookies generally, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.

Session Replay Technology

We may use session replay technology to record and analyze how you interact with our Services. This helps us:

  • Identify and resolve user experience issues
  • Understand how users navigate our Services
  • Improve the design and functionality of our Services
  • Provide better customer support

Session replay technology may capture mouse movements, clicks, scrolling, and other interactions. We take steps to exclude sensitive information from these recordings. If you would like to opt-out of session replay, please contact us at contact@liine.ai.

Data Security

We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. However, no security system is impenetrable, and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism, limiting access to your computer or device and browser, and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure.

Data Retention

We retain Personal Data about you for as long as necessary to provide you with our Services or to perform our business or commercial purposes for collecting your Personal Data. When establishing a retention period for specific categories of data, we consider who we collected the data from, our need for the Personal Data, why we collected the Personal Data, and the sensitivity of the Personal Data. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

For example:

  • We retain your profile information and credentials for as long as you have an account with us
  • We retain your usage data and content for as long as necessary to provide Services and improve our AI models
  • We retain device/IP data for as long as we need it to ensure that our systems are working appropriately, effectively, and efficiently
  • We may retain de-identified or aggregated data indefinitely for analytics and research purposes

If you would like us to delete your Personal Data, please contact us at contact@liine.ai. Please note that we may need to retain certain information for legal or administrative purposes, and that deletion requests may not result in complete deletion from backup systems or archived records.

Children's Privacy

As noted in the Terms of Service, we do not knowingly collect or solicit Personal Data from individuals under 18 years of age. If you are under the age of 18, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from an individual under 18 years of age, we will delete that information as quickly as possible. If you believe that an individual under 18 years of age may have provided Personal Data to us, please contact us at contact@liine.ai.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your Personal Data. These rights may include:

Right to Know: You may have the right to know what Personal Data we have collected about you, including the categories of Personal Data, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.

Right to Access: You may have the right to request a copy of the Personal Data we have collected about you.

Right to Deletion: You may have the right to request that we delete the Personal Data we have collected from you, subject to certain exceptions.

Right to Correction: You may have the right to request that we correct inaccurate Personal Data we maintain about you.

Right to Opt-Out: You may have the right to opt-out of certain uses or disclosures of your Personal Data, including:

  • The sale of your Personal Data (we do not currently sell Personal Data)
  • The sharing of your Personal Data for targeted advertising
  • The use of your Personal Data for certain automated decision-making

Right to Limit Use of Sensitive Personal Data: If we collect sensitive Personal Data (such as precise geolocation, racial or ethnic origin, religious beliefs, or health information), you may have the right to limit our use of that data.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. If we cannot verify your identity, we may deny your request.

You may designate an authorized agent to make a request on your behalf. We will require proof of authorization before processing the request.

California Resident Rights

If you are a California resident, you have specific rights regarding your Personal Data under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Personal Information We Collect

In the past 12 months, we have collected the following categories of Personal Information as defined by the CCPA:

  • Identifiers (name, email address, IP address, device identifiers)
  • Commercial information (purchase history, usage data)
  • Internet or other electronic network activity information (browsing history, interactions with our Services)
  • Geolocation data (approximate location based on IP address)
  • Professional or employment-related information (job title, company name if provided)
  • Inferences drawn from the above information to create a profile about your preferences and characteristics

Business or Commercial Purpose for Collection

We collect and use these categories of Personal Information for the business and commercial purposes described in the "How We Use Your Information" section above, including:

  • Providing and improving our Services
  • Personalizing your experience
  • Training and improving our AI models
  • Marketing and advertising
  • Security and fraud prevention
  • Complying with legal obligations

Categories of Third Parties

We disclose Personal Information to the categories of third parties described in the "How We Disclose Your Personal Data" section above, including service providers, AI/ML providers, analytics providers, and others as necessary for our business operations.

Sale or Sharing of Personal Information

We do not sell your Personal Information in the traditional sense. However, our use of certain analytics and advertising technologies may constitute a "sale" or "sharing" under California law. If you wish to opt-out, you can do so by contacting us at contact@liine.ai or by enabling the Global Privacy Control (GPC) signal in your browser.

Your California Rights

As a California resident, you have the following rights:

  • Right to Know: Request information about the Personal Information we collect, use, and disclose about you
  • Right to Delete: Request deletion of your Personal Information
  • Right to Correct: Request correction of inaccurate Personal Information
  • Right to Opt-Out: Opt-out of the sale or sharing of your Personal Information
  • Right to Limit: Limit the use and disclosure of your sensitive Personal Information
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your rights

How to Submit a Request

To exercise your California privacy rights:

  1. Email us at contact@liine.ai with the subject line "California Privacy Rights Request"
  2. Provide your name, email address, and a description of your request
  3. We will verify your identity and respond within 45 days (or notify you if we need an extension)

You may designate an authorized agent to make a request on your behalf by providing written authorization.

Do Not Track

Your browser may offer you a "Do Not Track" option, which allows you to signal to operators of websites and web applications that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not currently support Do Not Track requests. To find out more about "Do Not Track," you can visit www.allaboutdnt.com.

California Shine the Light Law

California residents may request information about our disclosure of Personal Information to third parties for their direct marketing purposes. We do not currently disclose Personal Information to third parties for their direct marketing purposes. If our practices change, we will update this Privacy Policy.

International Users

Our Services are currently designed for users in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country.

By using our Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Changes to This Privacy Policy

We will post any adjustments to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or disclose Personal Information previously collected from you through the Services, we will notify you through the Services (including via website), by email, or other communication.

Contact Information

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, your choices and rights regarding such collection and use, or our AI and machine learning practices, please do not hesitate to contact us at:

Email: contact@liine.ai
Website: https://liine.ai

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